If Microsoft has screwed up worse than this, I don't recall it. The company had to recall six botched fixes issued on Patch Tuesday and suffered outages for SkyDrive and Outlook.com that ran for multiple days. On top of that, a leaked Windows 8.1 build was greeted with an overall "meh" response and the company is being sued over the Surface debacle.
Like I said in my blog on the suggested divestiture...
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